❓ Help Center
6rwim Frequently Asked Questions
From opening an account to withdrawing via bKash, cricket betting to slot games — find answers to all your questions in one place.
6rwim is a popular online gaming platform in Bangladesh. Whether you are a new member or an experienced player, this page provides straightforward and accurate answers to the most common questions about creating an account, depositing and withdrawing money, claiming bonuses, and responsible gaming. If you cannot find your question, contact our 24/7 live chat support.
Account and Registration
Common Questions About Accounts
To open an account at 6rwim, you need an active mobile number, a valid email address, and a strong password. The registration process is conducted entirely in Bengali and takes just a few minutes. Once your account is created, you can start playing right away.
To play at 6rwim, you must be 21 years of age or older. You may be required to provide your national ID or passport details for age verification. Accounts belonging to underage users are closed immediately.
No, one person may only hold one account. If multiple accounts are found under the same person's name, all of them may be closed and any bonuses may be cancelled. This policy is strictly enforced to ensure a fair and safe environment.
Click the "Forgot Password" option on the login page. Enter your registered mobile number or email — an OTP or recovery link will be sent to you. If you have trouble, contact our 24/7 live chat support directly and our team will help you.
Before large withdrawals or when security requires it, 6rwim may ask you to verify your identity. Uploading a photo of your national ID or passport is all it takes to complete the process. Verified accounts can process transactions faster and more securely.
Deposits and Withdrawals
Common Questions About Payments
Deposits from bKash or Nagad are added to your 6rwim account almost instantly. The same speed applies for Rocket and Upay. The minimum deposit amount is ৳500. If there is a delay for any reason, let us know via live chat support and it will be resolved.
After requesting a withdrawal, the money generally reaches your bKash, Nagad, Rocket, or Upay account within 15 minutes to 2 hours. The minimum withdrawal amount is ৳500. If your account verification is complete, the process is even faster.
6rwim supports Bangladesh's most popular mobile banking methods — bKash, Nagad, Rocket, and Upay. Both deposits and withdrawals are available through all four methods. The minimum amount for deposits and withdrawals is ৳500 for each method.
6rwim does not impose any additional charges on deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own send money charges — please check the guidelines of the relevant service for that.
If more than 2 hours have passed and you have not received your money, contact our 24/7 live chat. Provide the transaction ID and amount — our support team will resolve it quickly. In most cases, delays happen when account verification has not been completed.
Games and Gameplay
Common Questions About Games
6rwim offers betting on BPL and all major international cricket tournaments. You can place bets before the match starts or while the game is live. Bets can be placed on various markets including match winner, toss, highest runs, and number of wickets. Check the cricket page for the full rules and odds.
Yes, 6rwim is fully mobile-friendly. You can access the site from any Android or iOS smartphone through a browser — no separate app download is needed. Slot games, live casino, and cricket betting can all be enjoyed comfortably on mobile.
RTP (Return to Player) is the average rate at which the total amount wagered in a game is returned to players over the long term. It is a theoretical figure — it does not guarantee a result for a specific session or a single spin. Since each spin or bet is determined independently, every round comes with an equal chance.
6rwim features games from world-class game developers including Pragmatic Play, JILI, PG Soft, and Spribe. The games from these providers have had their random number generators (RNG) verified through third-party audits. 6rwim maintains a secure environment using fair play practices and SSL encryption.
6rwim's live casino offers Baccarat, Roulette, Blackjack, Dragon Tiger, Sic Bo, and many more games with real dealers. Tables from top providers like Evolution Gaming and Ezugi deliver a genuine casino experience — directly from mobile or desktop.
Yes, 6rwim offers in-play or live betting for T20 World Cup, IPL, BPL, and all major cricket tournaments. Odds change as the game progresses and you can place a bet at any moment. Check the cricket page for the latest odds and markets.
Bonuses and Promotions
Common Questions About Bonuses
Open a new account at 6rwim and make your first deposit of at least ৳500 to receive a 120% welcome bonus of up to ৳8,000. For example, depositing ৳5,000 will add an extra ৳6,000 in bonus funds. This bonus is automatically added to your account.
The wagering requirement for the welcome bonus is 25 times. This means you need to wager 25 times the bonus amount you received before winnings from the bonus can be withdrawn. Example: if you receive a ৳1,000 bonus, you need to place a total of ৳25,000 in bets.
There is no separate application needed for the 6rwim VIP program — your level is automatically upgraded through regular play. There are five levels: Bronze, Silver, Gold, Platinum, and Diamond. At the Diamond level you can receive up to 1.5% weekly cashback. The more active you are, the faster you move up.
Each week, a set percentage of your net losses is returned to your account as cashback. Cashback rates are 0.3% at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and up to 1.5% at Diamond. Cashback is generally paid every Monday.
Yes, a bonus may be cancelled in certain cases — such as using multiple accounts, violating bonus terms, or misconduct. Always follow 6rwim's bonus policy and terms and conditions to ensure proper use of bonuses. Visit the terms and conditions page for full details.
Safety and Responsible Gaming
Safety and Responsible Gaming
6rwim uses SSL encryption technology to keep all personal information and financial transactions secure. Your information is not sold or shared with any third party. Visit our privacy policy page for full details.
Yes, you can request self-exclusion or a temporary break. Contact our 24/7 live chat support or reach us at [email protected] — arrangements will be made to deactivate your account for a set period or permanently.
Responsible gaming means enjoying gaming as entertainment — without causing financial stress or mental health issues. 6rwim provides deposit limit setting, self-exclusion, and awareness information. If you feel you have a problem, visit our responsible gaming page or contact support.
Yes, you can set a daily, weekly, or monthly deposit limit if you wish. Contact our support team to use this feature. Setting your own limits is an important part of responsible gaming.
6rwim's support team is available 24 hours a day, 7 days a week via live chat, entirely in Bengali. Support is also available by email: [email protected]. Our team is always ready to help with financial issues, gaming concerns, or any technical problems.
Still have questions?
Our expert support team is always by your side — in Bengali, 24 hours a day.
Live Chat
24/7 direct support
entirely in Bengali
Email Support
Terms and Conditions